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About Us

Mission: The State and Consumer Services Agency (SCSA) is dedicated to protecting consumers and delivering efficient, cost-effective and responsive services to internal and external State Clients.

• SCSA Staff
• Gubernatorial Appointments

Organization: We are made up of the following departments, boards, commissions and museums.

California African American Museum (CAAM)
600 State Drive Exposition Park Los Angeles CA 90037; (213) 744-7432
The California African American Museum researches, collects, preserves and interprets for public enrichment, the history, art and culture of African Americans with emphasis on California and the western United States.

California Building Standards Commission (BSC)
2525 Natomas Park Drive, Suite 130, Sacramento, CA 95833; (916) 263-0916; Fax: (916) 263-0959
Established in 1953 by the California Building Standards Law, the California Building Standards Commission (BSC) is an independent commission within the State and Consumer Services Agency. Commission members are appointed by the Governor and confirmed by the State Senate. The BSC is responsible for administering California's building codes, including adopting, approving, publishing, and implementing codes and standards.

California Public Employees' Retirement System (CalPERS)
Lincoln Plaza North, 400 Q Street, Sacramento, CA 95814; (888) CalPERS
CalPERS provides retirement and health benefits to more than 1.4 million public employees, retirees, and their families and more than 2,500 employers.

California Science Center (CSC)
California Science Center, Exposition Park, 700 State Drive Los Angeles CA 90037, 323-SCIENCE
The California Science Center is a public-private partnership between the State of California and the not-for-profit California Science Center Foundation. Conveniently located in Exposition Park, it is the West Coast's largest hands-on science center.

Department of Consumer Affairs (DCA)
1625 North Market Blvd. Sacramento CA 95834; (800) 952-5210, (916) 445-1254
The mission of the California Department of Consumer Affairs is to protect and serve consumers while ensuring a fair and competitive marketplace. DCA protects and serves consumers by making available information that educates them about their rights and responsibilities. They help ensure a competent and fair marketplace by establishing minimum standards of competency in over 100 business and 200 professional categories, including doctors, dentists, cosmetologists, contractors, and automotive repair shops.

Department of Fair Employment and Housing (DFEH)
Various Office Locations (800) 884-1684; TTY: (800) 700-2320
The of the Department of Fair Employment and Housing is to protect the people of California from unlawful discrimination in employment, housing and public accommodations, and from the perpetration of acts of hate violence.

Department of General Services (DGS)
707 Third Street West Sacramento, 95605-2811; (916) 376-5000
DGS consists of six divisions, 23 operational offices, 4,000 employees and a budget in excess of half a billion dollars. Its diverse functions include e-commerce and telecommunications; siting, acquisition, development, leasing, disposal and management of state properties; architectural approval of local schools and other state-responsibility buildings; printing services provided by the second largest government printing plant in the U.S.; procurement of supplies needed by other state agencies; and maintenance of the vast fleet of state vehicles. The director serves on half a dozen state boards and commissions.

Department of Technology Services (DTS)
P.O. Box 1810, Rancho Cordova, CA, 95741-1810; (916) 657-9974; info@dts.ca.gov
The Department of Technology Services serves the common technology needs of Executive Branch agencies and other public entities with accountability to customers for providing secure services that are responsive to their needs and represent best value to the State.

Exposition Park
Exposition Park is home to a variety of great museums and attractions, including the California African American Museum, the Natural History Museum of Los Angeles County, the Los Angeles Memorial Coliseum, the Los Angeles Sports Arena and the Rose Garden. It's also a neighbor to the University of Southern Californiaand community gathering place Mercado La Paloma. Events take place in and around Exposition Park all year.

Fair Employment and Housing Commission (FEHC)
455 Golden Gate Avenue, Suite 10600, San Francisco, CA 94102; (415) 557-2325; info@fehc.ca.gov
The Fair Employment and Housing Commission is a quasi-judicial administrative agency which enforces California civil rights laws regarding discrimination in employment, housing, and public accommodations; pregnancy disability leave; family and medical leave; and hate violence. The Commission engages in five primary activities: administrative adjudication; mediations, regulations; legislation; and public information and training. The Commission is composed of seven members appointed by the Governor. Current Commissioners are George Woolverton, Chairman, Herschel Rosenthal, Vice-Chair, Patrick Adams, Linda Ng, and Brenda St. Hilaire. Presently, two Commission positions are vacant.

Franchise Tax Board (FTB)
Various Locations; (800) 852-5711
The Franchise Tax Board is responsible for administering two of California's major tax programs: Personal Income Tax and the Corporation Tax. The FTB also has responsibility for administering the Homeowner and Renter Assistance (HRA) program, and other non-tax programs and delinquent debt collection functions, including child support debt collections and delinquent vehicle registration debt collections on behalf of the Department of Motor Vehicles. In 1999, the California Legislature gave FTB the additional responsibility for procuring, developing, and implementing the statewide child support automation development project.

Office of the Insurance Advisor (OIA)
State and Consumer Services Agency, 915 Capitol Mall, Suite 200, Sacramento, CA 95814; (916) 657-5022
Office of the Insurance Advisor is located within the State and Consumer Services Agency. The Office tracks, monitors, analyzes and makes recommendations on pending legislation affecting various lines of insurance coverage, including homeowners, automobile, earthquake, life, long-term care, fire and marine. The Office works in a cooperative fashion with the Department of Insurance to promote policies that protect insureds while promoting a competitive marketplace for insurance customers throughout California.

Office of Information Security and Privacy Protection (OISPP)
The California Office of Information Security and Privacy Protection unites consumer privacy protection with the oversight of government’s responsible management of information. OISPP provides services to consumers, recommends practices to business, and provides policy direction, guidance and compliance monitoring to state government.

Seismic Safety Commission (SSC)
1755 Creekside Oaks Drive, Suite 100 Sacramento, California 95833-3637 (916) 263-5506
The Seismic Safety Commission was established in 1975 to investigate earthquakes, research quake-related issues and reports, and recommend to the Governor and Legislature policies and programs needed to reduce earthquake risk. Seventeen members serve on the commission.

State Personnel Board (SPB)
801 Capitol Mall, Sacramento, CA 95814, P.O. Box 944201, Sacramento, CA, 94244-2010; (916) 653-1705
State Personnel Board is a five-member board, created in the state constitution, charged with adopting civil service rules and regulations. SPB establishes and maintains civil service job classifications, reviews cases of employee discipline and provides selection, goal setting, training, bilingual services, quality assurance and consultation services to state departments and employees.

State Teachers' Retirement System (CalSTRS)
7919 Folsom Boulevard, Sacramento, CA 95826; (800) 228-5453
California State Teachers' Retirement System is the largest teachers' retirement fund in the United States. CalSTRS had a total membership of approximately 795,000 and assets of $169 billion as of September 2007. CalSTRS' primary responsibility is to provide retirement related benefits and services to teachers in public schools from kindergarten through community college.

Victims Compensation and Government Claims Board (VCGCB)
Victim Compensation – P.O. Box 3036, Sacramento, CA, 95812-3036; 1-800-777-9229 (800) 777-9229
Government Claims – P.O. Box 3035, Sacramento, CA 95812-3035, 1-800-955-0045 (800) 955-0045
Victims Compensation and Government Claims Board serves the citizens of California through the Victim Compensation Program by reimbursing eligible crime victims for certain expenses incurred as the result of a crime, and through the Government Claims Program by processing all civil claims for money or damages that are filed against state agencies under the California Tort Claims Act.